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Mixmax

Mixmax

Overview

What is Mixmax?

Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and…

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Recent Reviews

TrustRadius Insights

Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in …
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Simply the best!

9 out of 10
March 28, 2022
Incentivized
I primarily use Mixmax for the email template feature as I confirm many orders daily and send many payment inquiries requiring similar …
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A lifesaver!

10 out of 10
March 26, 2022
Incentivized
We use Mixmax to schedule and check analytics for our emails and pitches to reporters. It addresses how well our emails and pitches are …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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SMB

$29

Cloud
per user/per month

Growth

$65

Cloud
per user/per month

Free Plan

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mixmax.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month
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Product Demos

Mixmax Product Tour

YouTube
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Product Details

What is Mixmax?

Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell.

The vendor offers 5 reasons why customer-facing teams from companies such as Meltwater, Gong, and Canva choose Mixmax:

1. Ease of use: Mixmax was built for AEs, CSMs, and SDRs. Users don't need to hire a dedicated administrator for Mixmax, nor do they need a sales enablement program to enable a team to start using it. Mixmax is plug 'n' play.
2. Ease of implementation/ Time to value: Mixmax offers a free trial to demonstrate ease of implementation, and that customers start using it from day 1 and realize high adoption.
3. Fits into a workflow: Mixmax sits on top of Gmail and acts as a natural extension to Salesforce and LinkedIn, thus allowing reps to work with social & CRM data without switching between multiple tabs and tools to get their work done.
4. Personalization at scale: Automated multi-touch sequences in Mixmax can be personalized for an individual recipient within a campaign at any time.
5. Scalability across revenue teams: Mixmax doesn't stop at prospecting and email sequences. Mixmax enables real engagement across the customer journey. From prospecting to selling, closing, renewals, and all the way to expansion, Mixmax makes reps more productive and organizes their daily workflows.

Mixmax Videos

Mixmax Rules: Workflow automation product overview
Mixmax introduction

Mixmax Competitors

Mixmax Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Mixmax starts at $29.

Outreach, Salesloft, and Yesware are common alternatives for Mixmax.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Mixmax are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(69)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in handling email campaigns, customized cadences, and contact approaches with clients and potential clients. The software has proven valuable in helping users stay organized, save time, and stay on top of tasks with outside business contacts.

Both sales and marketing teams have utilized Mixmax for email campaigning automation, tracking email read receipts, and sending large batches of emails. It has been crucial in nurturing current customers, preventing conversations from slipping through the cracks, and easily sharing availability for booking time with customers. Additionally, users have found Mixmax effective in reaching target prospects, automating outbound campaigns, and increasing customization.

One of the standout features of Mixmax is its ability to enhance email communications by combining various features into one interface. This includes embedded PDFs, images, tables, templating, sequences, and email tracking. Users appreciate the ability to integrate scheduling directly into emails, keep track of customer communication, and create and share templates with metrics for team alignment.

Overall, Mixmax provides insights on email deliverability, open rates, and click rates, making it efficient and easy to use. The software also helps users stay organized, track and strategize daily activities, and reminds them of email follow-ups with sales or communications with clients. Whether it's mass reaching out to clients, prospecting email analytics, or logging calls to Salesforce, Mixmax saves time and energy by creating useful templates, sending multiple emails simultaneously, and tracking email analytics.

In conclusion, Mixmax offers a range of functionalities that make it a valuable tool for managing various aspects of email communication. Users can automate email sending, track opens and clicks, schedule meetings directly from emails, create customizable templates for streamlined communication, and gain valuable insights into the success of their campaigns.

Helpful Platform for Email Tracking and Engagement: Users have found Mixmax to be a valuable platform for managing email tracking and engagement. Many reviewers appreciate the convenience of creating a centralized pool within their own email inbox, eliminating the need to transfer data to other systems.

Seamless Scheduling Integration: The scheduling integration in Mixmax receives high praise for its ease of use for email recipients. Several users mention that it only takes one click for recipients to schedule an event from a user-friendly meeting time list interface.

Intuitive and Well-Designed User Interface: The user interface of Mixmax is highly regarded for its exceptional design and intuitiveness. Numerous users find it effortless to learn the software and seamlessly incorporate it into their workflow.

Cons:

  1. Issues with Window Templates: Some users have experienced difficulties with window templates not populating when composing new emails through Gmail, leading to frustration and inefficiency in their email workflow.
  2. Limited PDF Preview: The PDF preview feature in Mixmax sometimes falls short when it comes to effectively sharing PDF files, causing some users to struggle with document collaboration and presentation.
  3. Cluttered Web App Interface: The Mixmax web app has been described as cluttered by some users, requiring time and effort to understand the location of various features. This can lead to confusion and a slower learning curve for new users.

Users have made the following recommendations based on their experience with Mixmax:

  1. Investing time in initial training to maximize the use of the tool and its features is recommended. Users suggest watching demos to learn about key features that may be missed.

  2. Users recommend integrating Mixmax with Gmail and avoiding other Chrome extensions that also integrate with Gmail. They also suggest using Mixmax concurrently with Contactout or Linkedin Sales Navigator.

  3. Users highly recommend using templates in Mixmax to save time and standardize communication. They suggest starting to build a template library to make future tasks more efficient.

Overall, users recommend using Mixmax for automating Gmail communications through automation and templates, but they caution about small bugs that may occur. They advise giving the free trial a shot to see if Mixmax meets the user's needs. Additionally, users recommend trying Mixmax for scheduling meetings without excessive back-and-forth emails and utilizing sequences to save time. They believe Mixmax is suitable for any type of business and highly recommend it for client relations.

It is worth noting that users also suggest comparing Mixmax with Yesware and consider Outreachi.io for SDR teams when making a purchase decision.

Attribute Ratings

Reviews

(1-10 of 10)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
This is used for another member of the management team to track email opens and clicks, to send sequences, and to automatically track emails via Salesforce.
  • Easily allows you to send sequences to follow up with contacts a set number of business days after an initial email.
  • Allows you to track clicks and opens.
  • Allows for a better read rate on emails because it typically sends like a normal email and doesn't go to a promotion or spam folder.
  • I wish that it would allow you to schedule sequences at a set time and not a general time frame.
If you ever need to send a similar email to a large number of people which many people do, the mail merge feature is easy to use and a huge time saver. Tracking clicks is also helpful and the sequence feature has boosted productivity for me and my team.
Mallory Robinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Overall, it is far the most advanced and modernized tool for email handling, sending automated emails, one-click meetings, and email tracking. I am personally very much in their favor as they are still helping me to be productive at work by cutting down my work at the company. I would recommend this software to others businesses to have this in the workspace and forgets about email managing and tracking.
  • I have been using this platform in my company to handling the email tracking and engaging with the emails, it is far most the best help that I can have to actually do my work to great extent.
  • It helps me to create a pool in my own email inbox instead of creating in one system and then transferring it to others.
  • It also has amazing feature which is totally automated.
  • The main drawback that Mixmax has is that their outbox toll is not yet functional.
  • I have been using this software for a very long time but it is still the same, there is no share availability available to have updates in real-time on the calendar.
  • Outbox is not intuitive and responsive to some emails and keeps changing the time when it gets refreshes every time.
Mixmax is a fully functional automated customer communication experience platform available for the businesses to have the best relationship with their clients or customers. Robust workflow to engage emails, email tracking, one-click meeting schedules, pre-made templates and dialer everything is perfect and up to mark to use and increase the business to the next level.
January 29, 2020

Mixmax is a timesaver!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is being used by our sales department to create useful templates to send out to prospects and also create sequences to send out multiple emails to current clients to up-sell them. It solves the business problem of having to write out emails to each prospect. This saves time and energy for our sales department to reach a multitude of businesses.
  • Sequencing - This helps by setting up multiple touchpoints through email with ease of use.
  • Creating unique meeting buttons that are sleek and easy to use for our clients.
  • The LinkedIn function is no longer working but I reached out to Mixmax and they are looking to fix it.
  • You are not able to delete a stage in a sequence after it is already in use.
Mixmax has helped me because about 60% of my job is prospecting and reaching out to clients. This can be very time consuming if you are creating individualized emails to each business. However, with the sequencing effect, I can send out multiple touchpoints in one click. I have all my templates in one area and the meeting button is a lifesaver.
Chelsea Baldwin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's a great tool for integrating scheduling directly into emails with clients - rather than having to send them to a 3rd party platform. It allows it all to be done from within the client's inbox, which helps us make sure we don't miss out on important discovery calls with potential clients.
  • Integrating with Google Calendar.
  • Making sure you're not double-booked.
  • Tracking email opens.
  • At times, users have time zone confusion.
It's really great for small agencies who work with a small, but high-quality client list. It makes scheduling easier, but also means you don't have to subscribe to lots of excess software tools since this integrates directly into Gmail.

It's probably not best for coaches or people who are constantly scheduling back-to-back calls every single day... you may want another tool for that.
December 20, 2018

Mixmax Review

Jannah Babasa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is essentially being used by everyone in the entire organization. On the recruiting side, the ability to have a wide variety of templates plus the ability to follow-up automatically have been crucial to staying productive and efficient even with a lean team. On the leadership side, Mixmax allows targeted email campaigns to be sent out and the new logic features enable more customization. Overall, this has been a great value-add.
  • Ability to track emails - this data is invaluable
  • Reminder feature allows items to resurface at a much more convenient time
  • Sequencing follow-ups
  • Continuously growing integrations
  • Additional solutions are quite expensive for smaller businesses
  • Interface is a bit buggy sometimes, both on e-mail and directly on the main hub
I can't think of a situation within a business wherein Mixmax would not be able to add value in some capacity.
Vincent Tobiaz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Where do I begin. It does everything of these tools do - Calendly, Boomerang, Gmail Snooze, Email Analytics, Templates, Sequences but better and is super customizable plus with custom branding.
  • Send mails and reminding you of emails later with options if no reply/or even if they replied
  • Scheduling on calendars
  • The best point - how it has options to insert media, of any type, videos, polls, click to auto schedule calendars, maps, links and more - so clean, and nice looking.
  • It's a bit costly for multi-users and to remove branding and get the higher features outside of send mail later/see who opens your email. I think it would fly like hotcakes at a full-featured version at like the $30 price point. I still think it is worth its' value, but it's not something I'd distribute to entire team not knowing if they would use it much or not.
If you run a business, or are a director or manager, this is the tool that takes away all other tools.
November 26, 2018

Mixin' it up with MixMax

Rustin Ross | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Was great, still very good.

MixMax greatly enhances email communications over Gmail/Gsuite by combining many features you might find in other add-ons, into one very slick interface. Features are too many to list in this review, but we use embedded PDFs, images, tables; templating, sequences and several other offerings daily. There is also email tracking, team tracking, etc. MixMax has brought our email communications to another level.
  • Embedded PDFs, PowerPoint and images ... provides the recipient a much improved experience.
  • Link thumb-nailing ... here again an improved experience for the recipient and great branding opportunity for the sender.
  • UI ... This is where most offerings fail. MixMax has spent a lot of time making their offering easy to use and intuitive to learn.
  • MixMax appears to be overly focused on enterprise and Salesforce customers. One of their latest offerings, phone dialing, is price prohibitive for small business; and many of their existing features appear to me to be Salesforce only.
  • MixMax does not announce and document new features as often or as well as I would like.
  • MixMax's pace of feature release appears to me to have slowed from when they started. It may be because I run a smaller business that I'm just not the audience they're targeting for new features.
  • It would be great to see MixMax continue to add value for existing customers.
If you're not running G Suite, Salesforce or Gmail --- I don't think it's for you.
Brandon Weaver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I got introduced to Mixmax from a former colleague and have now used it for 2 years. There are a handful of other coworkers who currently use it as well. It helps me stay on top of tasks with outside business contacts, track email opens, and link clicks. The software saves me time from searching through email to find important messages and stay organized.
  • Mixmax notifies me the second someone opens an email or clicks a link I've sent them.
  • If I cannot respond to a particular email in the moment, the reminder feature lets me set a specific day and time to be reminded.
  • The support team has been very quick to respond to any issues.
  • On occasion, Mixmax fails to sync to my email and I've had to reach out to support to remedy the issue.
  • Offering "link click tracking" for the lowest plan would be great for users, especially those new to the software so they can realize more of the benefits.
  • For the lower plan, I wish email opens were able to be tracked when sending to multiple people in the same email.
Mixmax is well suited for business people who deal heavily with email every single day. That is because it comes equipped with email open tracking, click tracking, a "remind" feature and much more. For people who don't have Gmail (it syncs with Gmail) then it would not be appropriate. Or, for people that do use Gmail, but are not heavy email users, then Mixmax would not be a recommended solution.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Mixmax for sales prospecting email analytics and to send mass quantities of mail merged emails. It gives us useful click data and saves us time.
  • Mail Merge
  • Sales Email Analytics
  • Sales Team Management
  • Customer Support
  • Sequence interface can be buggy
  • Great if you use G Suite for business.
  • Not compatible with Outlook.
Zach Ettelman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mixmax is used in our organization by both our sales and marketing teams. Our sales team uses the tool as a way to send all of our outbound messages based on our account-based strategies for reaching our target prospects. We automate email outreach drips using MixMax. Our marketing team uses MixMax to automate outbound campaigns for linkbuilding. Similarly to how sales uses MixMax, our marketing team is uploading contacts and mapping out content as part of a sequence.
  • MixMax is a great email tracking tool, giving you insight into who opens, interacts, and replies to your email messages.
  • MixMax is a great productivity tool for outbound campaigns. The ability to upload a list, plan out content as part of a sequence, and then manage the members of the sequence group saves me a lot of time and it seamlessly integrates with my CRM.
  • MixMax integrates with multiple tools in our martech stack. I can set up notifications in Slack based on triggers I establish in MixMax. This makes staying on top of my email messages much easier.
  • MixMax's base package could improve by having tasks. This feature is only available in enterprise tiers, which is unfortunate if you have a 1-2 person marketing team and want to improve productivity.
  • It would be great if MixMax offered more customization around triggers and actions within a sequence. If I could add in a new sequence within an existing sequence based on an action a recipient takes, that would be very helpful.
  • I would love if MixMax integrated with LinkedIn Sales Navigator for a seamless transition from saved leads in LinkedIn being populated in MixMax.
MixMax is well suited for small businesses, startups, and small marketing teams (under 10 people). The tool has the most value for companies wanting to streamline outbound email strategies, but can also be used by anyone looking for a simple, intuitive email tracking tool. MixMax's Enterprise may be well-suited for companies ranging from 250-500 people, but I would not recommend it to companies with 500 or more employees.
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